Good news – we’re now live on Anima!
You can now use Anima to:
- Request appointments, repeat meds, sick notes and admin queries
- Submit securely online (no app or login needed)
- Get updates via text or email-no need to call
Start here: Anima
Watch this 2‑min video to see how it works.
FAQs
What is Anima?
Anima is our new online request service. It lets you contact the practice securely online-without waiting on hold or needing an app.
When can I use it?
Anima is open [insert times, e.g. Monday to Friday, 7am–6pm]. If we’ve reached safe capacity for the day, you can still submit routine requests for later. Urgent? Call reception, 111, or 999.
What can I use it for?
- Appointments
- Repeat prescriptions
- Sick notes
- Admin queries
- Long-term condition reviews
- Referrals or follow-up questions
I don’t have internet access – what now?
Call reception. Our team can submit a request on your behalf and get back to you with the outcome.
Is my data safe?
Yes. Anima is certified to NHS and UK government standards. All data stays in the UK and is encrypted.