Practice policies

Read our practice policies on these pages.

Privacy

We are required to provide you with this Privacy Notice by Law. It explains how we use the personal and healthcare information we collect, store and hold about you. Please...

Accessibility

Accessibility statement for Woolston & Chartwell Partnership Woolston & Chartwell Partnership is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No....

Chaperone policy

A chaperone is a person who accompanies another to provide supervision, support, or protection during intimate medical examinations by a health professional. We will always respect your privacy, dignity and...

Patient confidentiality policy

You have a right to privacy, and we respect this. Your can be assured that anything you discuss with any member of practice staff, will remain confidential. We keep all...

Patients' rights and responsibilities

As part of the National Health Service (NHS) we operate as a GP practice providing our patients with all core NHS funded medical services as well as a range of...

Zero tolerance policy

There is an NHS zero tolerance policy against shouting, swearing or threatening behaviour, which will not be tolerated under any circumstances. Our staff are here to help you and will...

Date published: 7th February, 2024
Date last updated: 2nd March, 2025