From 31 October, we will no longer accept prescription requests submitted through online pharmacies.
This decision has been made to help ensure that prescription requests are received accurately, processed efficiently, and managed through our approved communication channels.
This will not affect requests from pharmacies that supply medical devices and equipment, these are called Appliance Pharmacies.
How to Request Your Repeat Prescription
From 31 October, patients should request their medication using one of the following methods:
- Online Services (NHS App or other approved online services)
- Our Practice Website
- Online Consultation Forms
- Paper Prescription Requests submitted to the practice
Why Are We Making This Change?
Requests received through third-party online pharmacies can sometimes result in delays, duplicate requests, or additional administrative work. By requesting prescriptions directly through the practice, we can process requests more safely and efficiently, ensuring your medication needs are managed appropriately.
What Do I Need to Do?
If you currently request your prescriptions through an online pharmacy, such as Pharmacy2U, Pilltime, Chemist4U, Boots Online Pharmacy, Well Online Pharmacy, Superdrug Online Pharmacy, etc; please ensure you switch to one of the methods listed above before 31 October.
If you require assistance setting up access to online services or have any questions about requesting your medication, please contact the practice team who will be happy to help.
Thank you for your understanding and cooperation as we make this change to improve our prescription service. Queries about this change only, can be sent to [email protected]