You have a right to privacy, and we respect this. Your can be assured that anything you discuss with any member of practice staff, will remain confidential.
We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment. This means those treating you can give you the best possible care. This information may be used for management and audit purposes. It is usually only available to, and used by, those involved in your care.
Insurance companies and solicitors will ask for access to your medical records in certain circumstances, e.g. mortgage applications and accidents. We will only release this information if we have your signed authority to do so. Equally, we will only release prescriptions, letters or any other information to relatives, neighbours or friends provided you have given your consent in writing to the practice first.
You have the right to know what information we hold about you. Under the Data Protection Act you have the right to get a copy or have sight of the information that is held about you. This is done through online record access or a subject access request.