There are a few common reasons why a medication may not appear on your repeat list:
1. The medication is an acute (one-off) prescription
Some medications are issued as acute prescriptions, meaning they are not long-term medications and are not set up for repeat ordering or are a newly started medication. These will need to be reviewed by a GP if further treatment is required.
2. The medication has reached its maximum number of issues
Repeat medications are often set with a limit on how many times they can be issued before they need reviewing by a GP. Once this limit is reached, the medication will no longer appear on your repeat list until it has been reviewed.
3. The medication has passed its review date
Some medications are assigned a review date. If this date has passed, the medication will no longer appear on your repeat list and a GP review will be required before it can be prescribed again.
4. The medication is not yet due
Practice policy allows repeat medications to be requested up to 10 days before they are due to run out. If your medication is not within this timeframe, it will not appear as available to request.
In certain situations, medication may be issued early:
- Holiday or travel: Please let us know your travel dates and duration in advance, so the correct amount of medication can be issued safely.
- Lost, misplaced, or stolen medication: Let us know how much you currently have left. If the medication is a controlled drug, a crime reference number will be required before an early prescription can be issued.
If you’re unsure which of these applies or need further assistance, please don’t hesitate to contact us.